Overview of Managed Service Providers

A managed service provider/MSP is a third party contractor that delivers network-based services, applications and equipment to businesses, residences and other service providers. MSPs offer IT services such as IP messaging, telephony and call center management, controlled/monitored firewalls, virtual private networks (VPN) and monitoring and reporting of network servers.The solutions offered by MSP are such as security, storage, server, hosting, applications and mobile device management.


The main characteristics of MSP are:

  • Should contain a Network Operation Center Service
  • Have a help-desk service
  • Remotely monitor all objects of the customer
  • Maintain objects under management for the customer.


Managed service providers price their services at a flat-rate monthly basis. The monthly price depends on the services that you receive from the MSP. The monthly price is calculated using the number of devices that use that particular service. Some MSP offer on-site customer support and charge a fee.


  • Higher reliability: – MSPs improve the quality and reliability of the network and computer systems.
  • Timely maintenance and preventive: – This is because the MSPs monitor your machines and solve any failures or faults quickly.
  • Backup and recovery: – MSPs have a backup up server and recovery solutions to prevent any loss of important data and recoverability since they ensure data backup and disaster recovery.
  • Improved security:- MSPs have software that update patches from time to time to improve the company’s security making sure that the company’s information do not fall into the wrong hands.
  • Cost effective: – The Prices of using MSPs enable businesses to control and reduce operation costs with flat-fee billing.
  • Increased productivity:- Using MSPs help people to focus on production rather than worrying about the technology used. Also the MSPs provide reliable internet connection that making one work with ease.

All these benefits outweigh the underlying challenges in installing and maintaining a managed service provider.  If you are looking for a great MSP, visit this website!

Managed Service Providers – Why Use Them?

In simple terms, a managed service provider is a contractor; usually a third party who involve themselves in delivering applications and equipment that are network-based to residences and enterprises. This means that they can either play the hosting role or be an access provider, offering services that are related to IT. These services may include messaging, IP telephony, management of call centers, management of firewalls, virtual private networks and reporting network servers. The services listed above can be carried outside the internal network of a company. When this is the case, emphasis is given on certification and integration of the contents and applications of internet security.

In the modern world where technology is fully advanced, managed service providers play a crucial role by acting as agents of outsourcing for companies. This is especially the case with service providers that do not have enough resources to upgrade and maintain their computer networks on a constant and regular basis. Service providers such as ISPs have greatly benefited in that through outsourcing, they are able to maintain fast networks.

Managed service providers play a crucial role in technology. Apart from the services dealing with basic communications, the managed service providers liase with frame relay service and wide area networks (WAN). When this is the case, managed service providers get the ability to manage a number of activities that are associated with networks of enterprises such as cloud storage. This is a very important aspect in the modern day technology.

Currently, the managed service providers can also be known as management service providers. This is contrary to the past whereby management service providers was a term used in describing the services related to infrastructure that were always delivered on upon subscription. After cloud computing was introduced, management service providers and management service providers became one and similar thing. For more information on managed service providers, one is encouraged to go online to explore the area